Your Privacy Matters

At Frontline HVAC Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our website and services. By using our website, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal information, such as your name, email address, phone number, and address, provided when you contact us, schedule a service, or request a quote.
Technical information, including your IP address, browser type, and browsing behavior, collected through cookies and other tracking technologies.

SMS Messaging Terms

By opting in to receive text messages from Frontline HVAC Services, you agree to the following terms:

You may receive SMS messages related to billing notifications, appointment reminders, dispatch updates, service confirmations, and job completion surveys.
Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP. No further messages will be sent after unsubscribing.
Reply HELP for assistance or more information.
Your information will not be sold or shared with third parties.

Website Use

By using our website, you agree not to misuse the content, attempt unauthorized access, or violate applicable laws while interacting with our site and services.

How We Use Your Information

Your information is used to:

Respond to inquiries and provide requested services.
Schedule appointments and manage service delivery.
Send updates, promotions, or other communications relevant to our services.
Improve our website and customer experience.

Information Sharing and Security

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners or service providers who assist in delivering our services. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions about our privacy practices, please contact us directly.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this policy regularly to stay informed about how we protect your information.

Thank you for trusting Frontline HVAC Services with your HVAC needs. Your privacy and trust are important to us.